It’s very frustrating when your car breaks down on the side of the road. It can be a hassle to find a good towing company to get you car to a garage or your home. Because your car is a big investment, you want it taken care of properly. Not all towing companies are created equal. With so many out there, it can be hard to find one that you trust.
Finding a Good Towing Company
1. Get referrals for a trusted towing service provider. The best way to pick a company is to ask your family and friends. If the people you trust the most recommend a company then you can feel comfortable dealing with that company. If they can’t recommend anything they can reach out to their social circle. This is the best way to find a company you can trust. If your friends and family can’t help you find a towing company, you can move to step two.
2. Look at social media. Now more than ever technology has made it very easy to weed out the bad companies. Social media keeps many company on their toes because one bad review can be detrimental to a business. Find some local towing companies and check out their social media and websites that can review their services. This will provide you with unfiltered customer feedback. Customers will either praise their experience with a company or complain about it to warn others. Look for a company that follows three things. One, look for lots of reviews as more feedback means the company is used a lot. If a company has only a few reviews, then it’s not much help to you. Two, look for a higher positive to negative feedback rate. Clearly the more positive reviews, the better. Three, look for a high response rate by checking to see how often the company responds to feedback given by customers and how fast they do it. When a company has problems replying to customers you probably don’t want to deal with them.
Towing & Roadside Assistance in Irving, Fort Worth, Arlington, Carrolton & Plano Texas
Don’t wait until you’re stuck on the side of the road. Find a company you can trust ahead of time and put that number in your phone. This way you’ll be ready the next time your car breaks down. You can also put a business card in the glove box or in your wallet. For a trusted towing company call Speedway Towing & Roadside Assistance. We offer many towing and roadside assistance services and can handle any towing situation with confidence.