Being a tow truck driver is a hard job. They can be the guy who helped you out when your car breaks down on the side of the road or the guy that just towed your car away because you were illegally parked. This means they’re dealing with grumpy car owners and they can be put in harm’s way when they’re trying to get your car towed along a busy highway. So regardless of what your situation may be, it’s important to treat the tow truck driver with respect because he’s only doing his job. Speedway Towing & Roadside Assistance offer etiquette guidelines to make the experience as smooth as possible.
Tow Truck Driver Tipping & Other Etiquette
1. Slow down or move over. You need to know what to do when you’re getting roadside assistance or you’re not. When you see a tow truck on the side of the road you need to slow down and try to pull over. When you slow down and/or move over it puts the tow truck driver and the person being helped at ease because helping someone with their car is hard enough without other cars racing by at 70 mph!
2. Stay calm when you need a tow or roadside assistance. It can be scary when your car breaks down or you’ve been involved in an accident. Try not to freak out and stay as calm as you can. It will be hard to communicate on the phone if you’re hyperventilating. Take a minute to calm down before you make a call to the towing company. Three deep breaths may be all you need to calm your nerves.
3. Be exact with your location. You will need to be as detailed as possible when you tell the towing company where you are. The best way to tell them where you are is to use the GPS location from your phone, if you can. Make sure you let the towing company know as much as possible about your situation. They may need to bring a specific truck to deal with your situation. Being detailed will save a lot of time and frustration.
4. Be respectful when dealing with a tow truck driver. It’s always an unexpected situation when your car breakdowns and it may not be easy to find someone to come pick you up. If the tow truck driver offers to take you to the shop, be respectful, don’t complain about the service and don’t leave a mess behind. The tow truck driver isn’t obligated to give you a ride, so be thankful for the favor.
5. Tow truck driver tipping etiquette. It is not required to tip the tow truck driver, buts it’s a nice gesture to do so. They will appreciate it especially if they have gone above and beyond like that drive to the shop. If you’re not a tipper then a sincere thank you is a nice way to show your gratitude
6. Value the tow truck driver. A tow truck driver’s job is to rescue you in any situation. We deal with lots of situations on a daily basis and it’s a hard job. Be as cooperative and respectful as possible to show your appreciation.
Towing & Roadside Assistance & More in Irving, Fort Worth, Arlington, Carrolton & Plano Texas
Having a reliable towing company when you need it is a must. At Speedway Towing & Roadside Assistance you can count on our experience to tow your car in any situation. Give us a call the next time you need a tow!
