Tow truck experts can find they are relatively busy day to day. As they provide services to the general public, there are some things they wish everyone knew. Since they are often unaware of the towing industries challenges, most customers are uncooperative and want immediate help. With this in mind, we at Speedway Towing & Roadside Assistance would like to share some important things everyone should know concerning towing.
Towing Safety Tips for Beginners
– Get Your Vehicle to the Roadside. While driving your vehicle, breakdowns begin in the middle of the road. It is dangerous to stay in the middle of traffic and wait there. Even if there is a narrow shoulder, one thing that tow truck drivers want from you is to get out of your car and pull it to the side.
– Getting your vehicle out of such dangerous situations is difficult. Tow trucks have to split their focus looking around their surroundings to ensure they are seen by other drivers while trying to hook up your vehicle. You not only put yourself at risk, but fellow motorist and tow truck drivers when you do not get off to the side of the road.
– Be Accessible. Make sure that you are available for the calls if you have called and requested a tow. The tow truck driver many need to ask about your specific location or to inform you about delays and other pertinent information. Make sure your cellphone is with you and that it is audible, so you hear it ring if they call. Keep your answers brief but detailed when they ask about your location and other questions.
– Towing Details are Important. A common mistake that many customers make is not being descriptive enough about their current location or their vehicle. Typically, the towing experts want to know your vehicle’s information, what problems are with your car, and your current location. Tell them about any jitters, irregular patterns, or types of noises that are coming from your car if you don’t know what is wrong with your vehicle. Note the exact road number or location. Look for landmarks or describe what is around you if you don’t know about the location. To help them identify your vehicle properly, tell them your car’s model, make, number, and color. Also, to share your exact location, you can also use your GPS.
– Get Out of the Vehicle. While it is being towed, many people have the habit of remaining in their vehicle. This is a dangerous and not recommended in terms of safety. When a customer asks about this, towing experts can say no. You can ask the towing company to bring transportation for them if there are people with you.
– Patience is Necessary. Tow ruck drivers are working and have duties all day long. There will be good days and bad days, just like in any other profession. Miscommunication, trouble finding your precise location, and they may even have a busy schedule to keep are common. They are simply doing their jobs and expect to be treated respectfully. Wait for them to arrive at your location and be patient with your tow truck driver.
– Do Not Touch. Sensory learning is how many people discover different things, you or kids may be tempted to touch the levers, knobs, or hooks on the tow truck. However, it is critical to not touch anything unless the driver tells you to do so. It can be dangerous to touch anything as they are designed for specific function.
Towing & Roadside Assistance in Irving, Fort Worth, Arlington, Carrollton & Plano Texas
Speedway Towing & Roadside Assistance is readily available to provide towing and roadside assistance service to the motorists in Irving, TX and surrounding areas. When you need a tow, give us a call and we will reach you as quickly as we can to provide quality services.
